AV Support KPIs for London Businesses: Five Numbers to Ask For
Five AV support KPIs London facilities and office managers should see every month, what each one reveals and how to set fair targets with your support provider.
Commercial AV Break Fix in London: Choosing Cover That Keeps Rooms Working
How London offices, hotels and shops should judge commercial AV break fix cover: response levels set per site, a ticket for every fault and written proof of each repair.
First Visit Fix Rate for London Offices: Fewer Repeat AV Call Outs
What first visit fix rate means for London offices and hotels, why second visits cost so much in the capital, and the habits that get AV faults fixed in one trip.