Service & Support for Existing Systems

At 1install, we specialise in supporting, maintaining, and upgrading existing home technology systems. If your home cinema, lighting, home automation, or general AV system isn’t performing as it should, we can help restore functionality, improve performance, and upgrade it with modern features—all without unnecessary replacements.

Unlike many installers who focus only on new installations, we believe that a well-designed system should last. With our expertise, most issues can be repaired, reconfigured, or upgraded without the need for a full overhaul.

What We Service

We provide expert troubleshooting, repairs, upgrades, and maintenance for a wide range of home technology systems, including:

Home Cinema Systems

If your home cinema isn’t delivering the experience it once did, we can fix or upgrade it.

Resolve audio dropouts, distortion, or speaker issues.
Recalibrate surround sound and projection settings.
Upgrade to Dolby Atmos, 4K/8K projectors, or modern AV receivers.
Integrate your cinema with smart home controls for seamless use.

We work with all major AV and home cinema brands, helping you enhance what you have rather than replacing everything unnecessarily.

Lighting Control Systems (Lutron, Rako, Control4, Crestron, Jung JTL)

A well-installed lighting control system should be reliable and intuitive, but over time, components can fail, programming may need adjustments, or new lighting may need integrating.

Repair unresponsive keypads, dimmers, or flickering lights.
Reprogram or refine lighting scenes for better control.
Expand your system to include new rooms, outdoor lighting, or energy-saving automation.
Upgrade older systems for app, voice, or automation control.

Upgrading Jung JTL Lighting Systems

JTL (Jung) lighting systems were once a popular choice, but since the company is no longer in business, many homeowners believe they need a full replacement. We have successfully upgraded JTL lighting systems to modern platforms like Lutron or Control4 while keeping the existing wiring, making the transition smoother and more cost-effective.

We ensure that your lighting system remains functional, intuitive, and future-proofed without unnecessary rewiring.

Home Automation Systems (Crestron, Control4)

A smart home system should make life easier, but if your Control4 or Crestron system isn’t working properly, we can identify and fix the issues.

Repair slow or unresponsive touchscreens, apps, or keypads.
Resolve integration issues with lighting, AV, security, and climate control.
Reconfigure automations and scenes for better daily usability.
Upgrade older systems to support the latest features and integrations.

Whether your system was installed by another company years ago or recently but isn’t performing well, we can get it back to peak operation.

General AV Systems & Multi-Room Audio (Including Opus Audio Systems)

If your audio or video system isn’t working properly, we can repair, optimise, or upgrade it for better performance.

Fix audio sync issues, speaker dropouts, or interference.
Resolve problems with multi-room audio, Sonos, Control4 Audio, or Crestron NVX.
Upgrade or replace outdated amplifiers, processors, or matrix switches.
Integrate Spotify, Apple Music, or Tidal into your system.

Upgrading Opus Multi-Room Audio Systems

Opus audio systems were once a leading multi-room sound solution, but since the brand is no longer in business, many homeowners are left with outdated systems. We have successfully upgraded Opus setups to modern audio platforms without replacing the main wiring, allowing homeowners to continue enjoying multi-room audio with a more reliable and feature-rich system.

We assess what can be kept and what needs upgrading, ensuring the most cost-effective and future-proofed solution.

Common Issues We Fix

Unresponsive controls – Keypads, touchscreens, or remotes not working properly.
Network and Wi-Fi issues – Systems dropping offline, poor streaming performance.
System failures – Smart home devices not responding or working intermittently.
Outdated equipment – Older systems struggling to keep up with modern demands.
Integration problems – New devices not working properly with existing setups.

We don’t just fix problems—we improve and future-proof your system.

Upgrade vs. Repair – What’s the Best Option?

Not every system needs to be replaced. Some installers push full upgrades, but at 1install, we always evaluate whether repairing, reconfiguring, or selectively upgrading is the best solution.

If your system mostly works but has minor faults, a service visit may get it back to full functionality.
If your system is outdated but still solid, an upgrade to key components (like a new processor, app-based control, or modern amplifiers) might be the best approach.
If your system is no longer supported, we’ll find the most cost-effective way to modernise it without replacing everything.

We prioritise what’s right for you rather than pushing unnecessary upgrades.

Service